Increasing Customer Loyalty

Customer loyalty is arguably the most important factor in business today. Not only will it bring repeat business, but also translate to more opportunities via word of mouth as well as brand mulligans for those little hiccups that occur every now and again. Customer...

6 Strategies to Satisfy and Retain Customers

Customers are primarily concerned about two things: your product quality and good communication. What are you doing to up your game? Smart brands know that customers are the lifeblood of their business. Customers, in fact, are the core reason you can open up shop...

The 4 D’s of Exceptional Leaders.

After carefully doing a research work on some remarkably talented business leaders, and having thought about what makes their leadership so powerfully effective, my observation is that their strengths can be distilled into four core common characteristics. Exceptional...

Need More Action

You Don’t Need More Information – You Need More Action Study by Analysis… it’s a condition that holds many of us back. I know because I’ve been guilty of it myself. Maybe you can relate. Have you ever found yourself wanting to do something… like write a book, start a...

Perfection, Permission, and Other P Words You Don’t Need

Perfection I’m convinced that one of the things that robs many of us from DOING (creating, executing ideas, shipping, launching, etc.) is a pursuit for Perfection. It’s that internal voice that causes us to hesitate, to question, to second guess, and often over think...

Increase Your Productivity

Ways to Increase Your Productivity at Work. Learning how to maximize our productivity is an essential component of achieving better results. Productivity helps us work smarter, become more efficient and better enables us to produce our desired outcomes (whatever those...

3 Ways to Sell More

If you want to increase your influence, sooner or later you are going to need to SELL something. For some that is a product or service. For others it’s simply an idea. Selling isn’t just the physical act of exchanging money, it’s also persuading someone of the merits...

15 Steps to Becoming a Better Salesman or Saleswoman

The best salespeople are always looking to improve their game, never satisfied in their progression as a sales rep. A recent discussion on Quora addressed this very topic, soliciting opinions from sales professionals and sales management experts on what they believed...

YALI Regional Network engages the Private Sector

Social Entrepreneurship: US Consulate Tasks Nigerian Youths To Build Nation On September 4th, 29 young Nigerians who attended the 4th cohort of the Young African Leaders Initiative Regional Leadership Centre (YALI RLC) in Accra Ghana were officially welcomed to back...